What Do Our Clients Think?
The obligations imposed on any business to comply with regulations related to hiring, managing and occasionally disciplining or dismissing staff pose a serious challenge for company owners and managers. It is not just that the regulations are complex – which is hard enough! The hardest part is staying up to date when the legislation is subject to almost continual change.
For lots of businesses – both small and large – working with a specialist HR provider has become the preferred option but not all these services offer the same level of support. The real test comes when there is a problem. It is all very well having templates and procedures for everything that may happen – but it is simply not enough to have free access to a call centre when what you really need is some real hands on support. You already know that you are not an expert and there will be times when you need an expert on your team – someone you know and trust.
ActionHR offer the same set of background services as any professional outsourced HR provider – audit services to check compliance, provision of an employee handbook, help with job descriptions, contracts and disciplinary issues –to name a few. But, in addition, ActionHR offers something much more valuable – a willingness to become part of the management team and play an active part in operational issues at precisely those times when the HR compliance obligations carry the greatest risk for the business – around restructuring, down-sizing, and disciplinary issues, especially those dealing with “difficult” people.
At times like these, what most companies need is a trusted advisor who understands their business, their situation and the context of the problem the owners need to solve. What is required is practical and pragmatic advice as well as active participation in the problem solving process.
Of course the other thing that comes with developing a long term relationship with a trusted advisor is the background work to identify and minimise risks in the HR arena by taking sensible preventatative and remedial steps as part of routine meetings and standing processes.
Why not read what some of our clients have to say about Action HR or go direct to Su’s LinkedIn Profile to read more testimonials from very satisfied clients.