What Do Our Clients Think?

The obligations imposed on any business to comply with regulations related to hiring, managing and occasionally disciplining or dismissing staff pose a serious challenge for company owners and managers. It is not just that the regulations are complex – which is hard enough! The hardest part is staying up to date when the legislation is subject to almost continual change.

For lots of businesses – both small and large – working with a specialist HR provider has become the preferred option but not all these services offer the same level of support. The real test comes when there is a problem. It is all very well having templates and procedures for everything that may happen – but it is simply not enough to have free access to a call centre when what you really need is some real hands on support. You already know that you are not an expert and there will be times when you need an expert on your team – someone you know and trust.

ActionHR offer the same set of background services as any professional outsourced HR provider – audit services to check compliance, provision of an employee handbook, help with job descriptions, contracts and disciplinary issues –to name a few. But, in addition, ActionHR offers something much more valuable – a willingness to become part of the management team and play an active part in operational issues at precisely those times when the HR compliance obligations carry the greatest risk for the business – around restructuring, down-sizing, and disciplinary issues, especially those dealing with “difficult” people.

At times like these, what most companies need is a trusted advisor who understands their business, their situation and the context of the problem the owners need to solve. What is required is practical and pragmatic advice as well as active participation in the problem solving process.

Of course the other thing that comes with developing a long term relationship with a trusted advisor is the background work to identify and minimise risks in the HR arena by taking sensible preventatative and remedial steps as part of routine meetings and standing processes.

Why not read what some of our clients have to say about Action HR or go direct to Su’s LinkedIn Profile to read more testimonials from very satisfied clients.

  Action HR provide a very professional and personal service that enables us to concentrate on managing and growing our business in the knowledge that we are complying with the latest employment legislation at all times.  

Tony Jennings, Finance Director and Chairman, IAPS Group

  Su has helped us set up a robust personnel framework which enables us to meet the needs of both our staff and business in a fair and consistent manner. Su has been quick to respond to our needs and has provided us with sensible, reassuring personnel advice when needed  

Linda Gomersall, Autogas Ltd

  Where would we be without Action HR?
That’s an easy question to answer and involves travelling on a certain stretch of water with out an implement for propulsion! Su has been extremely helpful to us over the years and assisted the company through some incredibly difficult circumstances. It takes a lot of worry away from me as a Director, knowing that Su is on hand for support and guidance in all things HR! From contracts to company hand books, disciplinary procedures to job descriptions, Su has provided step by step documentation that has been invaluable to me and my company. She has dealt with many of our staff on a one to one basis and they too have nothing but praise for her, even in the most stressful situations. I have learned a great deal from Su over the years and she has always been on hand to offer an unbiased view in many situations. Action HR is now one of the most vital services we employ and I would not even consider looking anywhere else.  

Richard Cook, Shirley Aquatics

  Su’s detailed knowledge of employment contract law is first rate as is her approach to working with directors / business owners to put together the most straight forward and appropriate HR package for the business. I would highly recommend Su to any business, whether at first employee stage or established. I’ve no doubt that she will find ways to save you headaches and costly mistakes with your HR contracts, policies and procedures. Thanks for being a trusted advisor Su.  

Andy Evans, Property Developer

  Su from Action HR has been absolutely great to work with. She is an integral part of our team. Thank you for your continued support Su!  
Safaraz Ali, Recruiting & Training Apprenticeships

  I recently recommended Su to one of my clients and have been very impressed by her knowledge, expertise and professionalism. Expert judgement tempered with real-world pragmatism. I will certainly recommend Action HR again.  
Bob Brown, CMC Partners

  Su is a pleasure to work with and really does no her stuff. Working with Su has helped us realise the consequences of not getting this complex area correct and has developed all our internal procedures to make sure we are fit for business now and have the systems we need for growth. Throughout she has demonstrated fantastic knowledge of her subject and gives me greta confidence that we are in very safe hands. Knowing Su is on my team and often just a phone call away means that HR is never ever a challenging scenario for us.  
Phil Jones, Speaker